Frequently Asked Questions

  • Good question! In the early days of CG, Holly was doing her graphic design GCSE and helped out designing our logo. One late night, she spelt center the American way by mistake, and actually it looked more balanced. So, on the basis we are all about the point of perfect balance, it made sense to keep it and stand out from the crowd!

  • No, ordinarily your warranty will not be affected by any of the geometry work we carry out.

  • If you know what you need it’s best to email us to advise us of your requirements – we will then contact you with any questions, or to discuss your options or provide you with an estimate. If you’re not sure what you need then call us – our office team may be able to help, or if your requirement is more complex, we can arrange a telephone consultation with one of our technicians.

  • Of course – we are happy to discuss your options and advise you on what you may need. First port of call is Holly in the office, and for more specialised concerns please be patient for Chris and Pete to deal with your enquiry.

  • Yes we do! Our clients have helped us carve out a diagnosis session which allows us (and you!) to get to grips with the overall condition of your car’s suspension – and what exactly is causing any issues or needs attending to. This is a 2 hour session and includes an evaluation drive, damper test to check efficiency, geometry and ride height check and also inspection of all suspension components including bushes and balljoints. We then produce a report for you with our findings and advise on next best steps – you can then either DIY or come back another time for remedial works with no pressure from us! Some clients use this session when they buy a new car, when they feel the car needs some restoration, or for understanding what may be required to suit their use better or changing the mode of use.

  • Yes, we’ll provide a before and after settings report, so you know what’s changed and can keep the information to restore them if required. We also de-brief all customers so they understand why the changes have been made. We store all settings for every car we work on so can provide them in the future in case you misplace them.

  • Yes – we are pleased to have built up a relationship with our trusty tyre fitters at Mid-Fit, located within 30 seconds of our workshop. The Mid-Fit team are as exacting as we are at looking after wheels and making sure they are balanced correctly. Whilst we don’t offer tyre services in house, we’re more than happy to arrange for your tyres to be changed whilst your car is with us.

  • This will depend on miles, usage, and load, but we recommend the car geometry should only be re-aligned if you lose confidence in your car’s handling, hit a pothole sufficient to break a wheel or tyre, notice significant tyre wear or suspension components failing, or change the mode of use of the car – e.g. from road car to track car.

  • This depends on miles, usage, and load. Some manufacturers say every 50k miles, for Porsche 996 and 997 it’s 100k miles, while for dedicated track cars it can be every couple of years.

  • We are one of the only workshops in the UK with an in ground damper tester. We invested in this technology so we can definitively measure how dampers are working and if they are working efficiently. This allows us to categorically tell clients if dampers require changing out or if there is an issue where the damper may need revalving or servicing. It takes out the guesswork which can prove to be expensive – as most often dampers may be old and crusty – but still working perfectly efficiently!

  • Please check your tyres – they need to have no more than 3mm difference in tread depth across an axle. The car should have an MOT, if applicable, and should come to us with a full tank of fuel.

  • We are pleased to offer our services to all cars, whether it be a sports car or not. Please check with us as to what services are available.

  • This varies between models and makes. A typical car geometry takes around 4 hours, a Porsche 993 geometry takes 5-6 hours (allowing for kinematic toe adjustment and making sure all adjustors are free), while a full track set-up including ride-height adjustment, corner-weighting, and geometry takes around 8 – 10 hours.

  • This is specified by Porsche for all cars 993 and earlier and also GT cars or cars with ride height adjustable suspension as standard. Also, cars having new coilover suspension fitted, irrespective of the above, should be corner weighted to ensure equal turn performance.

  • Unlike many independent specialists, we pride ourselves on being completely transparent in terms of costs and our labour rate is £120.00 (+ VAT) per hour.

  • No, the handling may change due to the tyres having to bed in, but the settings will not change.

  • Our suspension tuning services are highly in demand, so we typically operate an 8-week lead-time.